Frequently Asked Questions

Click the "Play Now" button on our website, you'll be taken to the registration page. Enter your mobile number, name, email, and create a password. Verify your mobile via OTP. Account creation takes under 2 minutes.

For KYC verification (required for withdrawal), you'll need a government-issued ID (Aadhaar, PAN card, or Voter ID) and a selfie. KYC is typically approved within 2-4 hours.

Accepted documents:

• Aadhaar Card (front and back)
• PAN Card
• Voter ID Card
• A recent clear selfie for facial verification

No. Each player is allowed only one account. Multiple accounts may result in permanent suspension and forfeiture of winnings. If you have trouble accessing your existing account, please contact support rather than creating a new one.

Click "Forgot Password" on the login page, enter your registered mobile number or email, and follow the OTP verification process to set a new password. If you no longer have access to the registered mobile or email, contact our support team with your KYC documents for manual account recovery.

Rokda7 does not currently have a dedicated iOS app available on the Apple App Store due to Apple's restrictions on real-money gaming apps in India. However, iPhone and iPad users can access the full Rokda7 platform through their mobile browser (Safari, Chrome) without any download required. The mobile website is fully responsive and supports all games, deposits, and withdrawals. Bookmark it on your home screen for an app-like experience.

For security reasons, registered mobile numbers cannot be changed directly through the app. To update your mobile number, contact our support team at affiliate@ix7gameapk.net with your current registered details and a copy of your KYC document to verify your identity. The update is typically processed within 24–48 hours. This restriction prevents unauthorised access to your account.

Register, make your first deposit of ₹500 or more using UPI or net banking, and the bonus will be automatically credited within minutes. The bonus has 30x wagering requirements.

Steps to claim:

1. Register using the "Play Now" button on our website
2. Complete your profile and verify your mobile number
3. Navigate to the Deposit section
4. Deposit ₹500 or more via UPI or net banking
5. The bonus is automatically credited — no promo code needed

Wagering requirements mean you need to bet your bonus amount a certain number of times before withdrawing. For the welcome bonus, the requirement is 30x. For example, a ₹1,000 bonus requires ₹30,000 in total bets before the bonus funds can be converted to withdrawable cash.

Not all bets contribute equally. Slot games typically contribute 100% to wagering, while live casino games may contribute less. Check the full bonus terms for game contribution percentages.

Bonus validity periods vary by promotion type:

• Welcome Bonus: Valid for 30 days from the date of deposit
• Daily Reload Bonuses: Expire at midnight on the day they are credited
• Referral Bonuses: Credited within 24 hours of referral qualifying and valid for 7 days
• Seasonal Promotions: Validity stated in the individual promotion terms

Expired bonus funds are forfeited and cannot be reinstated. Ensure you meet wagering requirements within the bonus validity window.

No, bonus funds cannot be withdrawn directly. They must be used for wagering first. Once wagering requirements are met, any remaining balance from bonus funds can be transferred to your withdrawable wallet and cashed out.

Your real-money balance (deposits) and bonus balance are tracked separately. You can always withdraw your real-money balance regardless of bonus wagering status.

The welcome bonus does not require a promo code — it is credited automatically on your qualifying first deposit. Some reload and seasonal bonuses are opt-in and may require a promo code to activate. When a promo code is required, it will be displayed clearly on our Bonuses page alongside the offer details. Always check our bonuses page before making a reload deposit to ensure you don't miss a current promotion.

Rokda7's partner platform operates a VIP loyalty program that rewards consistent players with exclusive benefits. As you play and wager, you earn loyalty points that push you through tiers — from Bronze up to Diamond VIP. Higher tiers unlock benefits including faster withdrawals, personal account managers, exclusive high-limit games, cashback on losses, and invitations to special tournaments with large prize pools. Contact your account manager or check your account's VIP section for your current tier status.

We support all major Indian payment methods:

• UPI: PhonePe, Google Pay, BHIM, Paytm UPI
• Wallets: Paytm Wallet
• Banking: Net Banking (all major banks), IMPS

Minimum deposit is ₹100. All transactions are encrypted and processed securely.

Withdrawal processing times depend on the method chosen:

• UPI: Within 2 minutes in most cases
• Bank Transfer (IMPS): 2 to 24 hours
• Net Banking: Up to 24 hours

All withdrawals require completed KYC verification. Pending KYC will delay processing. First-time withdrawals may require additional verification for security purposes.

Yes, the minimum withdrawal is ₹200. There is no stated maximum withdrawal limit, but large withdrawals (typically above ₹1 lakh) may require additional identity verification and documentation before processing.

Multiple smaller withdrawals are processed without any additional verification as long as KYC is complete.

There are no withdrawal fees on our platform. You receive the full amount you requested. However, your bank may charge standard IMPS or net banking transaction fees depending on your bank's policies — these are outside our control.

UPI withdrawals are typically free from any bank charges as well.

No. For security and anti-money laundering compliance, all deposits must be made from a payment method registered in your own name. Using a family member's, friend's, or third-party payment account for deposits is not permitted and may result in account suspension. Withdrawals are similarly restricted to bank accounts in your own name that match your KYC-verified identity. This policy protects both you and the integrity of the platform.

Your real-money balance is safe and remains in your account indefinitely, regardless of inactivity. Your deposited funds are never automatically forfeited for not logging in. However, any active bonus funds that were credited before you went inactive may expire per the original bonus terms — typically 7–30 days depending on the promotion type. To access your account after a long absence, simply log in with your registered credentials. If you've forgotten your password, use the "Forgot Password" option to reset it.

Rokda7 offers 100+ games across multiple categories:

• Crash Games: Crash, Go Rush
• Indian Card Games: Teen Patti (6 variants), Andar Bahar
• Table Games: Dragon vs Tiger, Lightning Roulette
• Live Shows: Crazy Time
• Instant Win: Mines, Plinko X
• Slots: Gates of Olympus, and many more popular titles
• Live Casino: Live dealer games with real-time streaming

Yes. All games use certified Random Number Generators (RNG) audited by independent third parties. Live casino games use physical equipment (cards, wheels, dice) monitored by multiple cameras to ensure transparency and fairness.

Our partner platform holds gaming licenses from recognized gaming authorities, and all RNG systems undergo regular independent audits. Game results are provably fair and cannot be manipulated.

If the app crashes or freezes, follow these steps:

1. Force close the app completely (swipe away from recent apps)
2. Clear the app cache: Settings → Apps → Rokda7 → Storage → Clear Cache
3. Restart your phone and reopen the app
4. Ensure you have a stable internet connection (Wi-Fi recommended)
5. If the issue persists, uninstall the app and reinstall the latest APK from our download page

If you experience crashes during active gameplay with money at stake, contact support with a screenshot or screen recording as evidence — any interrupted game bets are typically refunded within 24 hours.

Rokda7 is not available in the following states due to local gaming laws:

• Andhra Pradesh
• Assam
• Odisha
• Telangana
• Nagaland
• Sikkim

Players from these states should not register. Accounts found to be operating from restricted states will be suspended and balances forfeited in accordance with local laws. If you are unsure whether your state is restricted, please contact us before registering.

Demo or practice modes are available for select slot games, allowing you to try gameplay mechanics without wagering real money. However, live casino games — Teen Patti, Andar Bahar, Dragon vs Tiger, Crazy Time, and Lightning Roulette — require real bets as they run in real-time with live dealers. The best way to explore new games risk-free is to use your welcome bonus funds rather than your deposited balance. Your bonus balance is perfect for learning games before committing real money.

Minimum bet amounts vary by game type:

• Crash Game: ₹10 minimum per round
• Teen Patti (Live): ₹25–₹50 depending on the table
• Dragon vs Tiger: ₹20 minimum
• Lightning Roulette: ₹10 per chip placement
• Andar Bahar: ₹25 minimum
• Mines, Plinko, Instant Win: ₹10–₹20 minimum

All games also have maximum bet limits which increase for VIP account holders. Starting with the minimum bet is always recommended when learning a new game.